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Terms and Conditions 

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 This Agreement is between you (“You” or “Guest” or “Customer”), on the one hand, and T.U Sound, LLC, (“Company” ) on the other hand, where the Jamboree Weekend (“the Event”) is taking place on the advertised dates (“Event Date”) and location (“Resort” or “Hotel”) that you have purchased. You expressly acknowledge and agree that:

You are purchasing a ticket/package for this Event with the Company’s authorized seller, T.U Sound, LLC. T.U Sound, LLC is not affiliated with the Resort, but rather serves as a third-party seller of Rooms in connection with the Event.
T.U Sound, LLC is not responsible, or liable to you, for any loss, damage, injury, or any other claims or expenses arising from or related to the Event. Your decision to make payment in connection with the Event to book a room and/or purchase an Event ticket constitutes your acknowledgment of and consent to all of the terms and conditions set forth herein, including the limitations of liability respecting T.U Sound, LLC. Any disputes and claims whatsoever related to or involving the T.U Sound, LLC shall be governed by New York law. Your signature of this agreement also constitutes your acknowledgement and agreement that any action related to this agreement, the Company, and/or the Event, can be brought and maintained only in the courts located in New York City.
Artist Lineup:  The Artist Lineup is subject to change without notice. You acknowledge that regardless of any change in lineup, the terms of this agreement remain in full effect and you will not be entitled to any refunds if you wish to cancel your reservation.



A minimum, non refundable deposit of 10% of the room total is required at the time of booking.

Payment Plans

Guests will have the option to have their remaining balance split into monthly payments up until August 16th, 2024.  The first installment will be due no later than 28 calendar days from the initial deposit.


Late Fees/Failed Payments
There is a 5 calendar day grace period for late or failed payments. After 5 calendar days the account will be assessed a $50.00* late payment fee.

Defaulted Plan
A payment plan is considered in default if payments are more than 30 calendar days late. Once in default, reservations are placed on hold, reserved room types are no longer held, and the reservation will require a $175.00* reinstatement fee plus all payments paid up to date to remove the default status.
If a payment plan is in default and the rooms are released, they may be re-sold to another customer and you will have to purchase a room based on availability at the time of reinstatement.

Cancellation for non-payment
If after 30 calendar days the default status has not been remedied, Company has the right to cancel the reservation and customer forfeits all monies previously paid to the Company.

Cancellation Policy

Guests may cancel their reservation up to 24 hours after their initial booking without penalty.  Guests should notify Jamboree Weekend via email or phone. After 24 hours from the time of initial booking, your reservation is non-refundable and all monies deposited are forfeited.

If you are a no-show, 100% of the monies paid will be forfeited.




Rates include accommodations at the Resort for the Event nights, all Parties taking place at the resort during the Event, all meals and drinks as included in the all-inclusive package at the Resort, roundtrip airport transfers to and from the Event hotel. The rates listed do not include flights, certain hotel activities and tours. Rates listed also do not include the cost of drinks that exceed the daily allotted drink total included in your event package.




Name Changes

1 (one) Complimentary name changes will be accepted until 30 calendar days prior to the event for all but the lead guest. All name additions and changes starting within 30 calendar days prior to the event will be subject to the name change fee of $75.00* per person. The LAST DAY to submit name changes is 14 calendar days prior to the Event start date.





ALL GUESTS ARE REQUIRED TO HAVE A VALID PASSPORT – NO EXCEPTIONS. You will be traveling outside of the country for this event and it is MANDATORY that you have a valid passport (unless you live in the country where the Event is taking place).

The U.S. State Department has enacted the “Western Hemisphere Travel Initiative.” U.S. and Canadian citizens will be required to carry a valid Passport for travel. For complete details, read this Article on the US Department of State’s web page. Also note that the U.S. State Department may change their policies from time to time and the Company cannot be liable for such changes or how those changes may impact your ability to attend the Event.

You are responsible for obtaining all travel documents as well as complying with Customs and Immigration or any other governmental requirements. You will be required to comply with any and all security measures imposed by governments or other authorities, which are subject to change. Your failure to possess the required travel documents may prevent you from being able to travel. In such an event, no refunds shall be provided to you.




Each property maintains its own specific check-in and check-out times from rooms. In the event you remain in your guest room past the check-out time, the Company has the right in its discretion to charge you late check out fee(s) of $300.00* , according to the actual time of check out or departure from the room(s), whichever time is later. If you remain in your room past 3pm on the date of check-out, the Company has the right to charge you for an extra night at the rate posted by the Company.




Persons who have a physical or mental disability or a medical condition must report them to the Company IN WRITING VIA EMAIL AT THE TIME THE RESERVATION IS MADE or at the time the medical condition is discovered, whichever comes first. Failure to provide such information to the Company could lead to cancellation of your reservation subject to payment of cancellation penalty if sufficient time is NOT provided to make adequate determination of medical conditions or requirements. The Company reserves the right to revoke or refuse passage to anyone who may require treatment, care, or attention beyond that which the Resort can or agrees to accommodate or provide. Guests who require special dietary needs or who have other special needs must notify the Event in writing via email at the time of booking or at least 60 calendar days prior to the Event start date.




The Event does not allow any kind of pets, or therapy or emotional support animals. To be classified as a service animal, the guest must advise Company in writing via email within 15 calendar days of booking. The guest will be required to provide any and all documentation requested by the Event, the Resort, U.S. Customs and Immigration, and any local or other applicable customs and immigration authorities. In addition, the guest will be required to sign a waiver and may also be subject to certain limitations in regard to accessing areas of the resort and concert viewing areas.




Guests must be 18 years or older to be admitted to the Event.




T.U Sound, LLC provide only third-party sales and marketing services for the purpose of booking travel arrangements at the Resort for the Event. T.U Sound, LLC shall not be liable or responsible for any injury, property damage, loss, delay, inconvenience, or other fees, costs, or expenses caused in whole or in part by the negligence, acts, errors, or omissions, on the part of any third party, or any supplier of services of goods or of agents selected by you or your travel agent. This includes, but is not limited to any Customer’s stay at the Resort or property in connection with the Event, any pre and post nights added to reservations for the Event, and related travel.

The Company may, in its sole and exclusive discretion, require any person to withdraw from the Event if it is deemed that your or such person’s actions or conduct is offensive, disorderly and/or a nuisance, and in such event the Company shall have no liability to you or such other person as a consequence of the early or other termination of your trip and/or event, or be required to pay you any refund.




Video or audio recording, filming, or photographs may occur at the Event which may be owned, licensed, assigned, or distributed nationwide and worldwide buy the Resort, the Company, their affiliates or assignees. By acknowledging these Terms & Conditions at the time of booking a reservation for the Event, you acknowledge, and agree that the Company, the Resort, and their affiliates and assignees, are granted and authorized to use your likeness and/or appearance on any film, video, or other media or video format now known or hereinafter developed, in any manner whatsoever. Other than in connection with the Event, the Company, and/or the Resort, no such picture or footage including your image shall be used in a manner that directly implies your sponsorship or support of any product, service, company, or political cause. You will not receive any compensation for any such use, and waive any right to bring any action in law or equity against the Company, the Resort, their affiliates or assignees arising from the use of your image or likeness.




Video recording is strictly prohibited at the Event. No professional photography equipment may be used unless approved in advance and in writing by the Company. Small handheld cameras without interchangeable lenses are acceptable for personal use only. DSLR’s (Digital Single Lens Reflex Cameras) are not allowed for guest use at the event. Commercial use of photography and video is strictly prohibited.




In accordance with local, state, federal and international laws, the Company maintains a strict zero tolerance policy regarding the illegal use, possession, purchase, or distribution of controlled substances. Any violation of this policy will result in immediate ejection from the Event as well as the individuals being turned over to the local law enforcement officials for appropriate legal action. In such cases neither T.U. Sound LLC nor the Company shall be liable for any refund or other compensation or damages, and reserve the right to refuse entry at any future Events.




NO VENDING OF ANY KIND IS ALLOWED at the Event. This means, DO NOT make t-shirts, hats, posters, jewelry, or anything else to sell at the Event. Any and all unauthorized merchandise will be confiscated. This policy will be strictly enforced.




The Company will assign a vendor 15 days prior to the Event and notify you via email at that time. You are responsible to provide your flight and traveler information to the authorized no later than 30 calendar days prior to the Event. The ground transportation company is an independent contractor and neither T.U Sound, LLC shall be liable for any loss, damage, injury, or related loss or expense, arising from services and/or facilities provided by independent contractors.




Resort information and descriptions seen on the Event website and on other third-party websites (including, without limitation, photographs, videos, editorials, amenities, and property descriptions) are provided by the Resort, suppliers, and service providers. This information is provided to serve as a general guideline and while we direct you to such information as a reference, T.U Sound, LLC guarantees the accuracy of such information.

Resort and/or other third-parties may require you to present a credit card or cash deposit upon check-in to cover incidentals and additional expenses incurred during your stay. Such deposit is unrelated to any payment received by Company in connection with the Event or related transaction.

You acknowledge that third parties offering certain services and/or activities may require you to sign their own liability waivers prior to participating in the service and/or activity they offer. You understand that any violation of any such third party’s rules and restrictions may result in cancellation of your reservation(s) for the Event, in your being denied access to the Event, in your forfeiting any monies paid for such reservation(s), and/or in the Company debiting your account for any costs incurred as a result of such violation. T.U Sound, LLC isn’t liable for the acts, errors, omissions, representations, warranties, breaches, or negligence of any such third parties or for any personal injuries, death, property damage or other damages or expenses related therein.

It is understood and acknowledged that the Company is an outside, independent entity and does not own, retain, or have any control over the Resort or property or properties where the Event take place, and that the Company is unaffiliated with and has no control over third-party contractors or service providers. By participating in and attending the Event, you voluntarily assume all risks of loss, damage, or injury while at the Event and at any resort, hotel, or related properties. You acknowledge and agree that neither T.U Sound, LLC nor the Company are liable, and that no claim shall be asserted against T.U Sound, LLC or the Company for arising from any liability, injury, loss or damage to property, injury, or death, including any attorney’s fees, that may be sustained by you at or in connection with the Event. This release shall be binding upon you, and your heirs, next of kin, executors and personal representatives.

A reservation/ticket to the Event is a revocable license. Company shall have no liability for overbooking done by the hotel.

The Company reserves the right, without refund of any portion of the price paid or other compensation to you, to refuse admission or to eject any person from the Event, and/or withdraw or refuse to begin services or provide goods to any person, who fails to comply with Company’s zero tolerance policy or is otherwise disorderly or conducting themselves in a way that is in violation of the rules of an applicable third party (resort, hotel, DMC, tour operator, supplier, excursions company, ground transportation provider, etc.) and/or applicable local, state or federal law or ordinance, in whole or in part, or whose conduct is deemed by Company or the applicable third party as illegal, disorderly, vulgar, abusive, threatening, aggressive, or out of compliance with this policy or the applicable third party’s terms, conditions, rules or policies, in whole or in part, or whose conduct is deemed by Company or the applicable third party as illegal, disorderly, vulgar, abusive, threatening, aggressive, or out of compliance with the applicable third party’s terms, conditions, rules or policies.




Without limiting anything set forth in this agreement, you hereby represent and warrant that (a) you will not violate any applicable laws, ordinances and/or regulations at or in connection with the Event and/or activities corresponding to your transactions with Company and/or via the ticketing website; (b) you are of sufficient legal age and authority to enter into any transaction with Company and/or via the ticketing Website, to attend the Event, and to create legal binding obligations for any liability you may incur as a result of entering into this agreement; © you are an authorized user of the credit or debit card used to enter into any transaction with Company and/or via the ticketing website; (d) you shall at all times be in compliance with any and all terms, conditions, policies and rules set forth by Company and/or any applicable third party; (e) you have obtained any and all passports, visas, health information and/or other permission necessary in connection with your transaction with Company and/or via the ticketing website; and (f) you have been provided the opportunity to seek independent legal counsel in connection with this agreement, and that by accepting it (signing) you represent and warrant that you understand all of the foregoing terms and agree to them.Governing Law/Jurisdiction/Attorneys’ Fees and Costs.

This agreement is governed by the laws of the state of New York. Any action or proceeding, involving the parties and arising out of this agreement shall be brought and maintained only in the state or federal courts located in New York City. The prevailing party in any such action or proceeding shall be entitled to the recovery of reasonable attorney’s fees and costs incurred in connection therewith.




If any term of this agreement is to any extent illegal, otherwise invalid, or incapable of being enforced, such term shall be excluded to the extent of such invalidity or unenforceability. All other terms shall remain in full force and effect and, to the extent permitted and possible, the invalid or unenforceable term shall be deemed replaced by a term that is valid and enforceable and that comes closest to expressing the intention of such invalid or unenforceable term. If application of this severability provision should materially and adversely affect the economic substance of the transactions contemplated hereby, the party adversely impacted shall be entitled to compensation for such adverse impact, provided the reason for the invalidity or unenforceability of a term is not due to serious misconduct by the party seeking such compensation.




This Agreement may be executed in separate counterparts, each of which shall be considered an original but all of which shall constitute one agreement. Original signatures shall not be necessary; but, rather, you may deliver to Company a signed copy of the agreement via facsimile machine or electronically, which shall have the same binding effect as if original signed agreement had been delivered.


Congratulations! You have completed reading the Event terms and conditions! Thank you for taking the time to do so!



* All prices are subject to change & quoted in U.S dollars

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